某保险公司SME理赔操作程序（3页）.pdf

No loss is easy to endure but there are 

steps you can take to speed the process of putting you or your

operations back in order. At , we are dedicated 

to working with you and your insurance broker or agent to

make the recovery process as smooth as possible.

任何损失的发生都是难以忍受的，但您可以通过采取下面详述的措施来尽快恢复您的正常运营。我们致力于和您及您的保险经纪人或代理人紧密工作，尽可能顺利的采取恢复措施。

As part of that, the following guidelines should assist in the face 

of a property loss. Please note however, that

the following is not intended to be considered as legal advice by 

us in any way. If you are in any doubt as to the

steps you should or should not take, you should consult your 

legal and other professional insurance advisers.

以下流程可以在发生财产损失时提供理赔指导帮助。但请注意，下列内容不可视作为本公司提供的法律意见。如果您对任何应该或不应该采取的步骤有疑问，请咨询您的法律或专业保险顾问。

A. Take Immediate Action

立即采取下列行动

? For property loss, take reasonable and necessary, 

to Minimize Or Reduce Loss

财产损失， 采取合理必要措施， 积极施救以减少损失

? For body injury, please go to public hospital 

above secondary level if necessary

人身伤害， 如有必要请前往二级以上公立医院就诊

? Report The Loss/Damage To Police (if any criminal 

offence is suspected) or Fire Brigade For Fire

Loss IMMEDIATELY After An Accident Occurrence

如有违法犯罪行为嫌疑的意外发生， 立刻向警方报案； 如果发生火灾， 立即通知消防部门